Change Language Sky Q, Prime Video and Sky Go

In the age of streaming, access to a wide variety of content is fundamental. With the activation of a subscription that includes the Sky Q decoder, a world of entertainment opens, from movies to TV series, from documentaries to sports events. However, for many fans, the experience is not complete without the possibility to enjoy programs in their original language or with subtitles that facilitate the understanding or learning of a new language. If you’re wondering how to customize the audio and content subtitles available on your Sky platforms, you’re in the right place. This complete guide will accompany you step by step through the procedures necessary to change language settings on Sky Q, on the digital terrestrial channels visible through the decoder, on the integrated Prime Video app and even on the Sky Go service.

You will not only find out how to set a default language for audio and subtitles that apply to all available content (where provided), but also how to make timely changes for a single program. In addition, you will learn to quickly check which subtitles options are available for each title. Prepare your remote control and give yourself a few minutes to explore all the possibilities that your entertainment platforms offer you for a truly tailored viewing experience.

Manage Audio and Subtitles on Sky Q: Live Channels and On Demand

The heart of the Sky experience is the Sky Q decoder, a versatile device that allows access to infinite programs. It is important to know that, although the user interface of the Sky Q decoder and its applications is set exclusively in Italian, the flexibility in language choice concerns the multimedia content you look at.

Set Predefined Language for Live Channels and Content On Demand

If you want all programs available on Sky Q (direct channels and those accessible via Sky On Demand) to be played with a specific audio language or with the active subtitles by default, the procedure is intuitive. This setting will be valid for all content that offer audio track or subtitles in the selected language.

  1. Turn on the Decoder Sky Q: Make sure your device is on and connected to the TV.
  2. Access the Mini Guide: Press the button Home (often depicted by a cottage) on the remote control of Sky Q. This will give you access to the side menu bar.
  3. Navigate to Settings: Using the remote control direction keys, scroll the menu on the left of the screen until you highlight the voice Settings. Press the central button (OK) to select it.
  4. Configure Advanced Preferences: In the Settings menu, select Configure, then Advanced Settings and finally Preferences. Each step will require confirmation with the central key.
  5. Choose Predefinite Audio Language: Once in the submenu Preferences, scroll to the voice Audio. Select it and, among the available options, choose the language you want to set as default for the audio of your programs.
  6. Sets Predefinite Subtitles Language: Similarly, if you want to define a default language for subtitles, select the option Subtitles and choose the language you want. Remember that subtitles will only be displayed if available for the content.

This global setting is especially useful for those who want to look at most content in a specific language, such as English, without having to select it each time.

Change Language or Subtitles for a Single Content

There are situations where you may want to change the language of a single movie or episode of a series, perhaps to compare the dubbing with the original or to view subtitles other than the default ones. Sky Q also offers this flexibility.

  1. Select the Program: Launch the live channel or the On Demand content of your interest.
  2. Access the Options Menu: When playing, press the button ? (often referred to as “Options” or with an information icon) on the Sky Q remote control.
  3. Choose Audio or Subtitles: A context menu with voices will appear on the screen Audio and Subtitles. By selecting one of the two, you can access the sub-voices that will allow you to choose and set the preferred language among those available for that specific content.

Check the Subtitles Availability

Before starting a program, you may want to know if subtitles are available for it. Sky Q facilitates this verification:

  • In the descriptive tab of each program, look for the symbol of a “S” (small) placed under the title. Its presence indicates that subtitles are available for that content.

Multilingual Experience on Earth’s Digital Canals with Sky Q

The Sky Q decoder is not limited to satellite channels and on-demand content; it is also able to receive and manage terrestrial digital channels. The good news is that language management procedures on these channels are just as simple and similar to those already seen.

Predefinite configuration for Audio and Subtitles on Earth's Digital

To set a default audio or subtitles language for digital terrestrial channels visible through your Sky Q, follow these steps:

  1. Turn on the Decoder: Make sure your Sky Q is operational.
  2. Access the Mini Guide: Press the button Home on the remote.
  3. Navigate to Settings: Scroll left to voice Settings and select it.
  4. Configure Advanced Preferences: Proceed by selecting Configure, then Advanced Settings and finally Preferences.
  5. Define Audio and Subtitles: In the Preferences menu, select the item Audio to choose the default audio language, or Subtitles to set the language of the subtitles you prefer. Confirm your choices with the central key.

Change the Language of a Single Digital Earth Channel

Similarly to Sky channels, you can change the language for a single channel of digital terrestrial during your vision:

  1. Select the Channel: Tuned to the digital terrestrial channel you want to change your language settings.
  2. Access Options: Press the button ? on the remote.
  3. Choose Audio or Subtitles: From the menu that appears, select Audio or Subtitles and choose the desired language among those available.

Solve Predefined Audio Problems on Earth's Digital

Sometimes, you may find that some terrestrial digital channels are played with an unforeseen audio track (for example, the original version instead of the default Italian dubbing). In these cases, a simple recovery or update can solve the problem:

  • Try to resintonize the channels of digital terrestrial via the decoder settings.
  • Check if available firmware updates for your Sky Q decoder and install them.

Language Control on Prime Video via Sky Q

The integration of streaming apps like Prime Video directly on Sky Q further enriches the content offer. For this application you can also manage language preferences, both at interface level and for individual content.

Set Prime Video App Language and Global Preferences

The language selected within the Prime Video app will affect not only the user interface, but also the predefined audio tracks and subtitles for content, where available.

  1. Turn on the Decoder Sky Q: Make sure your device is ready for use.
  2. Access the Mini Guide: Press the button Home on the remote.
  3. Find the First Video App: Scroll left to voice App. Enter this section and locate the icon of Prime Video. Select it with the central button to start the application. If you haven’t logged in yet, you’ll need to enter your Amazon credentials. Alternatively, you can also call the app via voice control, pressing the microphone button on the remote control and saying “Prime Video”.
  4. Access Prime Video Settings: Once inside the Prime Video app, scroll right with the directional keys until you reach the icon in the form of toothed wheel (Settings) placed at the right end of the top navigation bar. Press the central key to open it.
  5. Choose Language: A menu will open on the left side of the screen. Select the item Language and finally choose the language you want to use for the entire Prime Video app, including predefined audio and subtitles. Confirm with the central key.

Edit Audio and Subtitles for a Specific Content on Prime Video

For even more granular control, you can change language settings for a single movie or TV series while watching it.

  1. Start the Content: In the Prime Video app, select the program you want to watch. From the descriptive tab, choose Look now and hold the central key of the Sky Q remote control to start playback.
  2. Access Reproduction Options: While viewing, press the keys up or down of the remote control to make the hidden playback control icons appear.
  3. Manage Subtitles: Move to the icon in the form of clouds. By pressing the central button, a submenu will open where you can turn on or off subtitles, change their language, and even customize the font size and style.
  4. Edit the Audience: To change the audio language only, move the cursor to the icon Audio and languages, usually placed next to that of subtitles. Select this icon and choose the desired audio language among those available.

See Available Language Options

For each content on Prime Video, you can check the available audio languages and subtitles before starting your vision. Just look for the voice Languages and other, which is under the descriptive tab of each program.

Linguistic flexibility with Sky Go (Smartphone, Tablet, PC)

Sky Go extends the viewing experience beyond the TV, allowing you to access the content of your Sky subscription on smartphone, tablet and PC. Also on this platform, language management is a key option to customize your experience.

Define General Linguistic Preferences on Sky Go

If you want to set a default audio or subtitles language that applies to all content available on Sky Go (when applicable), follow these steps:

  1. Open the App or Sky Go Site: Launch the Sky Go application on your mobile device or access the website via browser on your PC.
  2. Access Settings: From the main screen, search and press the icon of thegear, usually located at the top left.
  3. Edit Preferences: Within the Settings menu, scroll to the section Preferences. Here you will find the items dedicated to Subtitles and Audio. Select the one you want to edit and choose the default language between the available options.

Customize Audio and Subtitles for a Specific Program on Sky Go

For a “flight” customization of the language of a single content on Sky Go, the procedure is just as fast:

  1. Start the Content: Select and start the program or channel you want to watch.
  2. Access the Language Menu: When playing, tap the screen (on mobile devices) or move the mouse (on PC) to make the controls appear. Search and press the icon in the form of clouds, usually located at the top right.
  3. Choose Audio or Subtitles: Two distinct voices will appear: one to change the language ofAudio and the other to set that of Subtitles. Select the desired option and choose the preferred language among those proposed.

Conclusion

The ability to change the language of audio and subtitles on your Sky devices, including Sky Q decoder, digital terrestrial channels, Prime Video app and Sky Go service, radically transforms the viewing experience. Whether you want to enjoy a movie in its original version to appreciate the voices of actors, deepen a foreign language with the help of subtitles, or simply have the flexibility to choose, today's entertainment platforms offer all the necessary tools.

With this detailed guide, you now have all the information to navigate between the various settings and customize your viewing experience according to your preferences. Just sit down, explore the infinite options and immerse yourself in your favorite content exactly as you wish.

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